Ive had some communication issues with them regarding payments, not any huge suprises though. I like that they dont have a required media package. The only fee that I dont understand is the real estate tax but it is only $12 so I would rather pay that then choose a different apartment that requires you to pay for a media package youll never use. Maintence is great! Quiet area, some times the neighbors animals are loud but we dont mind. Hidden cove has been great for us so far!